Frequently asked questions about travelling

We get a lot of questions from the people that travel with us. Below are the questions that are being asked more often.

Will I/we be met on arrival? All visitors to the local communities are met on arrival at a pre-determined meeting point by the local Dreamcatcher host we call “Walkabout Kamamma’s and Bhutis”.
How will we make contact? All visitors travelling self-drive or with a guide/driver, are supplied with the mobile number of the local Dreamcatcher. Please text when you are 10 kilometers away. Your host will come and meet you.
Is it safe in the communities? Dreamcatcher has been involved in all the local communities for over 2 decades. Our Home Office is situated in one of the communities. We enjoy credibility and local respect. The community looks after our guests. Our local site mentors live in the community. We are well known for the positive impact we make locally. Our guests are welcomed and respected. Dreamcatcher, Cook-up with and Homestays with Kamamma are registered trademarks, which empower locals. If a product cannot prove they are legally registered as Dreamcatcher, Cook-up with -and Homestays with Kamamma: it isn’t a guaranteed Dreamcatcher South Africa local community experience.
Is my car or the guide’s vehicle safe and is there parking space? Yes your vehicle is safe and parking will be provided.
Is the water safe to drink? Yes. You can drink the water from the taps in all our communities. You can bring your own bottled water along or you can buy it locally if you are used to drinking bottled water.
Will I have my own room and privacy? Yes. All our Dreamcatcher Homestay rooms are prepared for the welcome guest (s) and you have access to bathroom and ablutions of a good standard indoors.
I have special diet or food needs: is this a problem? No your special food or dietary needs are not a problem. Dreamcatcher Kamamma’s are used to preparing a wide range of menu items for diabetics, vegans, and vegetarians etc., which are built into their traditional food. When you book please indicate your special needs and we can try to accommodate them.
Is the food of a good and hygienic standard? Dreamcatcher Kamamma’s buy fresh ingredients locally and your food is prepared especially for you or with you before or on arrival. There is not a tradition of keeping food in the Dreamcatcher communities and everything is thus tastefully fresh every day. Dreamcatcher Kamamma-s and Bhutis compost all food waste to reduce waste to landfill.
Will I/we be left on our own? No. All visitors/guests have their own room in the home occupied by the Kamamma and Bhuti. Guests are accompanied by our Local Dreamcatcher site mentor or a member of the family or trusted friend when they move around the community.
Do they have medical care there? All Dreamcatcher communities are situated within a short driving distance from good medical care.
Can our hosts speak English? All Dreamcatcher Kamamma’s can speak and understand English. Many can also understand basic Dutch if you speak slowly, as Afrikaans is widely spoken in South Africa.
Can we walk around in the community Yes you can walk around in the community with the Dreamcatcher local site mentor, as they all live in the community. You thus meet the neighbours and local friends.
What about money and donations? Please do not hand out money and donations at random. Dreamcatcher welcomes donations for which we issue an invoice and is banked directly into our Development funds to spend in a responsible manner on projects and needs in the communities of which we are aware. We supply reports and a tracking mechanism so donors to see where their money goes.
Is it safe to carry money around or if I run short is there an ATM? Because you have already paid for all your arrangements before arrival, and your patronage has already been paid over directly into the bank account of each Homestay host, you do not need to travel with a lot of cash. You can pay with a credit card all over South Africa and there are cash withdrawal machines in every Dreamcatcher community/town.
Who owns the Homestay and Cook-up with Kamamma venue? The Kamamma and her family own every Dreamcatcher Homestay and Cook-up Kamamma venue.
Please explain why Dreamcatcher is different from other travel organisations? Dreamcatcher is different from usual travel organizations that start and run their business for profit for themselves or shareholders. Dreamcatcher does not own any product or tourism experience or profit from it. All income after expenses are put directly back into the development projects.
Why should a tourist visit a Kamamma or Bhuti? Because of the sincere and authentic experiences at the Homestays and cook-up venues which cannot be copied by restaurants and hotels because they don’t offer a look into the soul and heart of the country and cannot make you part of the community either. Visitors should meet the locals, walkabout and talkabout and thus add great value to a visit to South Africa.

It is about supporting local enterprises, which can stimulate business locally. We buy our food, phone cards etc. helps to create and sustain more jobs locally.
Booking a Dreamcatcher travel experiences contributes directly into the community where it can do the most good.

Visitors bring dignity and harmony and generally a better life to the local community and take away an experience, which cannot be easily found.
Homestays are therefore not an arms length experience. It is very much a fun and engaging experience.

Who else benefits from tourists visits when they travel with Dreamcatcher and participate in the Kamamma experiences? Local enterprises and businesses are supported and thus the money circulates creating a circular local economy. Local social development projects benefit as we earn money to make contributions and the visitors donate to Dreamcatcher, which is then channeled back to the projects to help with their needs. Tourists can see where their donations and the effects of their patronage goes and through our website Dreamcatcher gives regular accounts and reports of it. The community benefits in general as it builds trust and dignity amongst the community and their outlook of life outside our community. It thus brings mutual respect.
Why do we not pay the Kamamma directly in cash? Dreamcatcher Kamammas and Bhutis are professional tourist service providers and paying in cash does not only place them at risk but is not in keeping with standard payment practice. We keep track of all business channeled and can thus provide data on growth and markets and prepare for the future. Dreamcatcher adds 10% to the price, which the Kamammas and Bhutis ask. These funds are channeled back into a development fund for further marketing and training assistance, it covers membership of professional tourism structures and also pays for the Liability insurance which covers the Kamammas under a specially group policy. Both the service and The visitor are thus protected.
Why should we not book directly with the services? We do walk the talk and ensure fair business practice both for the Kamamma and the visitor. We also ensure that the Kamamma has availability, is prepared and we follow a plan which ensures equal access and fair practice. One seamless booking via our central booking office ensures that a seamless, professional service is confirmed and facilitated.
Can Anyone become a Dreamcatcher Kamamma? Dreamcatcher is not a free for all: Dreamcatcher expects the Kamammas to be involved in their local communities and not to move ahead in life without looking back and contribute to the well-being of their communities.. It is at the heart of what we stand for.
The “Dreamcatcher way” has a goal to build bridges of mutual understanding between people of all nations and cultures with our Kamamma experiences. Kamammas and Bhutis work together in the country to deliver a professional and welcoming community experience. They commit to training and mentoring over a protracted period.
What can I /we bring along as a gift? If you wish to bring a gift, though this is not expected: we suggest you bring one which reflects your country. Something useful like a coffee mug with your flag, or icon, or a set of dishcloths or even a t/shirt. Do not bring expensive gifts these should rather be tokens of appreciation and discussion point items to share your culture and lifestyle.
Are there shops locally if we need to buy something needed? Every Dreamcatcher Homestay – and Cook-up with Kamamma venue is situated in a town, which has local shops which carry a wide range of commodities.
Is shampoo, shower gel, etc provided? No Dreamcatcher is aware that visitors may prefer their own brands. We also have an ethos of reducing the impact of waste at the Homestay – and Cook-up Kamamma’s. We recommend you bring your own and take it with you to reduce waste in the communities. Thank you for supporting our environmental ethos!
Are towels provided? Yes towels are provided at your Homestay with Kamamma accommodation.
Is there electricity/power? Yes there is electrical power at each Homestay accommodation. We recommend you bring along plug converters to ensure your hair drier etc., plug can be inserted into the power plug system.